IT Support Technician

£18,000.00 - £25,000.00 per annum


Our client ONEZO are currently looking for an experienced IT Technician to join their new office in Derby!

The role:
As a IT Support Technician,  you will be a confident, well-organised individual with an eye for detail and key focus on providing exceptional IT service support and systems delivery across our client base.

You will be responsible for:

  • Providing 1st and 2nd level remote and on-site support
  • Install, Provision and Configure IT Systems 
  • Deliver technical projects in a timely manner 
  • Set up and maintain the appropriate client site documentation for each designated client 
  • Providing outstanding customer service to a vast client base

Desirable Experience:

  • Previous experience as an engineer for a Managed Service Provider is advantageous
  • Experience of installing and supporting server hardware
  • Knowledge and experience of phone systems such as Gamma Horizon and hosted VoIP systems
  • Experience with some of the following technologies: Virtualisation Technologies, Microsoft Windows Desktop Operating Systems, Microsoft Windows Server Operating Systems, Microsoft Exchange Server, Microsoft SQL Server, Microsoft Azure, Amazon AWS, Office 365, Antivirus, Backup Solutions, Router and firewall troubleshooting

Person Specification:

  • Enthusiastic team player with a drive to succeed
  • Target driven and able to motivate other team members
  • Strong partnership and relationship building style with clients
  • Self motivated, with the ability to work proactively on own initiative as well as within a close knit team
  • Excellent communication skills – both written and verbal
  • Excellent time management and organisational abilities
  • Ability to work under pressure and to tight deadlines
  • A commitment to developing self and others
  • Strong analytical approach and attention to detail
  • A flexible approach to their work

Salary is negotiable based on experience! 


  • Strong progression opportunities due to rapid growth of a dynamic business going into its second year of trading
  • Car Allowance 
  • Working with a motivated and highly experienced team 
  • Industry specific qualifications and training courses 

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