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Customer Service Agent

£11.44 per hour
Leicester
Temporary

Job Title: Customer Service Agent (Temporary)
Location: Leicester
Industry: Office
Pay Rate: £11.00 per hour

Workchain is currently seeking a Customer Service Agent to join our client's team in Leicester on a temporary basis. As a Customer Service Agent, you will be responsible for providing exceptional customer service to clients and customers, ensuring their inquiries and concerns are addressed in a professional and timely manner.

Key Responsibilities:
- Handling customer inquiries and resolving issues in a timely and efficient manner
- Providing accurate information to clients and customers regarding products and services
- Processing customer orders and ensuring timely delivery
- Maintaining a high level of customer satisfaction through excellent communication and problem-solving skills
- Updating customer records and information accurately in the database
- Collaborating with other team members to ensure smooth operations and customer service experience

Qualifications:
- Previous experience in customer service or a related field preferred
- Excellent communication and interpersonal skills
- Strong attention to detail and problem-solving abilities
- Ability to work well under pressure and in a fast-paced environment
- Proficiency in Microsoft Office Suite and CRM software

To apply for this position, please visit workchain.co.uk and complete the online application form. Only candidates who apply through our website will be considered for this role. Join our client's team today and embark on an exciting journey in the world of customer service. Apply now!