Call Centre Manager

<h1>Senior Accountant – Nottingham </h1>Salary: £50,000 - £55,000 + benefits Hours: Mon–Thu 8:30am–5:00pm, Fri 8:30am–4:00pm Contract: PermanentI'm excited to be partnering with a growing and reputable Accountancy Firm based in Nottingham. Our client is expanding their team and are seeking an experienced, motivated, and detail-driven Senior Accountant/Manager to join them on a permanent basis.This is an excellent opportunity for an ACA/ACCA qualified (or nearly qualified) professional Accountant to step into a varied and client-facing role within a supportive and progressive practice environment.<hr><h2>About the Role</h2>As a Senior Accountant/Manager, you will play a key role in delivering a high-quality service to a diverse portfolio of clients. You will be responsible for preparing and reviewing financial statements, managing client relationships, and contributing to the continued growth of the practice through exceptional service delivery.<hr><h2>Key Responsibilities</h2><ul><li>Prepare, review, and present year-end accounts for a wide range of clients including limited companies, partnerships, and sole traders.</li><li>Maintain and manage strong client relationships, acting as a trusted point of contact.</li><li>Produce management accounts, VAT returns, and HMRC/corporation tax reports.</li><li>Support business development activities through outstanding customer service and professional expertise.</li></ul><hr><h2>Experience &amp; Skills Required</h2><ul><li>ACA or ACCA qualified / part-qualified, or qualified by experience.</li><li>Previous experience working within an accountancy practice is Essential </li><li>Strong technical financial knowledge with excellent attention to detail.</li><li>Confident communicator with proven experience managing client relationships.</li></ul><hr><h2>What’s On Offer</h2><ul><li>Competitive salary up to £55,000 (depending on experience).</li><li>Excellent company benefits package.</li><li>Supportive working environment within a growing practice.</li><li>Clear opportunities for professional development.</li></ul>

Senior Accountant (Practice) 

<h1>Group SHEQ Manager</h1>Salary: £60,000 - £65,000 + benefits Location: Derby Contract: Permanent <hr><h2>Lead Quality, Compliance &amp; Continuous Improvement for a Growing Manufacturing Business</h2>A well-established manufacturing organisation is seeking a Group SHEQ Manager to lead its Quality, Health &amp; Safety, Environmental and Compliance functions across multiple sites. This is a key leadership role reporting directly to the CEO and offers the opportunity to drive genuine transformation, embed best practice, and influence the long-term quality strategy of the business.You will lead a small multi-site team, ensuring systems, processes and behaviours support sustainable growth, operational excellence, and ongoing compliance with relevant standards. The role is ideal for someone who thrives in a hands-on leadership environment and enjoys shaping culture, processes, and performance.<hr><h2>The Role: What You’ll Be Responsible For</h2><h3>Quality, Compliance &amp; Continuous Improvement</h3><ul><li>Full responsibility for the company’s QMS, ensuring compliance with customer, industry and regulatory requirements</li><li>Ownership of ISO9001 and ISO14001 standards across both sites</li><li>Develop and implement quality procedures, specifications and standards</li><li>Ensure ongoing compliance to customer requirements using sound judgement and proactive oversight</li><li>Lead short, medium and long-term quality improvement strategies</li><li>Embed a zero-defect mentality within production and operations</li><li>Drive waste reduction and efficiency improvements across processes</li><li>Establish and review quality KPIs, providing data-driven reports to the board</li><li>Lead the rollout of right-first-time initiatives across the business</li><li>Use appropriate quality tools and ensure teams understand how to apply them</li><li>Lead on quality-focused training, coaching and staff development</li><li>Manage, mentor and develop the quality team</li></ul><h3>Health, Safety &amp; Environmental Leadership</h3><ul><li>Oversee Health &amp; Safety compliance across both sites</li><li>Ensure company policies and procedures are followed and continuously improved</li><li>Support group-level compliance, sustainability and reporting initiatives</li></ul><h3>Customer, Supplier &amp; Internal Collaboration</h3><ul><li>Act as a senior contact for strategic customers</li><li>Translate customer requirements into clear actions for Quality and Operations</li><li>Lead supply chain auditing and ongoing supplier performance improvement</li><li>Work closely with Operations, Technical and Customer Service teams to deliver effective solutions</li></ul><hr><h2>Skills, Experience &amp; Qualifications</h2><h3>Essential</h3><ul><li>Strong experience managing ISO9001 and ISO14001</li><li>Senior-level experience within manufacturing, ideally across multiple sites</li><li>Proven track record in quality management, compliance and process improvement</li><li>Experience with quality tools, auditing and continuous improvement initiatives</li><li>Minimum 3 years’ leadership or people-management experience</li><li>Experience designing and implementing efficient processes</li><li>Strong coaching and change-management capability</li><li>Quality Management or H&amp;S qualifications (e.g., NEBOSH)</li></ul><h3>Desirable</h3><ul><li>Degree-qualified or equivalent</li><li>Experience within engineering or industrial manufacturing</li></ul><hr><h2>Skills &amp; Personal Attributes</h2><ul><li>Excellent problem-solving and analytical skills</li><li>Strong communication and presentation abilities</li><li>High attention to detail with strong organisational skills</li><li>Self-motivated, confident and proactive</li><li>Positive, hands-on, and able to work effectively under pressure</li><li>Strong team player with the ability to drive change and influence stakeholders</li></ul>

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